70%
of US healthcare workers' tasks could be redesigned by AI augmentation or automation (Accenture)
Sofyrus builds AI voice and chat agents, revenue cycle automation and clinical copilots that plug into your EHR, with HIPAA and PDPL controls built in.
83%
of health executives pilot gen AI; under 10% can scale it (Accenture)
250+
software projects shipped
14+ years
of product engineering







AI has moved from pilots to budgets, but most organizations still lack the foundations to scale it. Sources: Accenture Health (2025), Deloitte 2026 US Health Care Outlook, Deloitte agentic AI survey (2025), MGMA (2025–26).
70%
of US healthcare workers' tasks could be redesigned by AI augmentation or automation (Accenture)
80%+
of US health executives expect gen AI and agentic AI to deliver moderate-to-significant value in 2026 (Deloitte, 2026)
61%
of health system and health plan tech leaders are already building agentic AI or have budget for it (Deloitte, 2025)
31%
of medical groups say scheduling is where they will apply AI first (MGMA)

WHAT WE BUILD
Each ships as working software in weeks, integrated with the systems you already run.
Answers calls 24/7, books and reschedules in your EHR, backfills cancellations and hands clinical questions to staff. Moves abandonment rate and call-to-appointment conversion.
Web, mobile and messaging assistants for booking, reminders, FAQs and intake in English and Arabic. Moves no-shows and inbound call volume.
Eligibility, prior authorization and denial follow-up agents that work inside your approval rules. Moves days in A/R and staff hours per claim.
Retrieval-based assistants that draft notes, summaries and patient messages from your own protocols for clinician sign-off. Moves documentation time.
FHIR and HL7 APIs, EHR connectors and governed data pipelines that make every AI use case faster to ship. Moves time to integration.
Patient and provider apps, portals and telehealth features built and tested to production standards. Moves adoption and app ratings.
01 — IS THIS YOUR TEAM?
Built for COOs and patient-access leaders at outpatient groups with a staffed appointment team, repeatable administrative requests, and a scheduling system to connect. A useful starting point: your team is adding capacity, opening locations, or spending too much time copying the same information between calls, inboxes, and systems.

A patient-access leader can define the workflow and review exceptions.
Your IT team or system vendor can confirm available access and permitted actions.
You can compare handling time, completion, and errors before and during a pilot.
02 — ILLUSTRATIVE APPOINTMENT WORKFLOW
The workflow we'd scope with your team, adapted to your scheduling system and booking rules during the assessment.
Assess this workflow for your clinic
Capture approved administrative details and identify the requested location or service. Ask for missing information.
Check available information through agreed access. Book only when the rules and system permissions allow; otherwise prepare a staff task.
Confirm an authorized action or route the request with context. Log the outcome for review; clinical questions go to qualified staff.
03 — SELECTED HEALTHCARE WORK
Patient intake, onboarding, interoperability, and patient-reported outcomes: experience we bring to your first agent workflow.
Discuss your workflow
Automated patient intake: the same administrative information-gathering and follow-up a patient-access agent handles.
Worked on the onboarding journey for a healthcare service: how people enter and progress through it.
AI adapters for FHIR and HL7: the integration layer agents need to work with healthcare information systems.
Voice agents for patient-reported outcome (PROM) workflows in Saudi Arabia.
SOFYRUS AGENT DELIVERY FRAMEWORK
Each stage resolves a specific operational question. Your team reviews the scope, access rules, and evidence before the agent’s responsibilities expand.
Delivery phase
Map one workflow with your patient-access lead. Establish request volume, staff handling time, completion, and error baselines. Deliver a suitability recommendation.
Phase 1 of 6
Delivery phase
Document booking rules, permitted data, escalation routes, and ownership. Confirm scheduling-system access with IT before committing to the build.
Phase 2 of 6
Delivery phase
Implement one agreed channel, workflow, and integration scope. Begin with test data and demonstrate each allowed action.
Phase 3 of 6
Delivery phase
Test routine requests, incomplete details, duplicate requests, unavailable slots, clinical questions, and system outages. Record pass/fail results against agreed thresholds.
Phase 4 of 6
Delivery phase
Start with a bounded audience and named support owners. Confirm rollback, logging, and escalation procedures before production use.
Phase 5 of 6
Delivery phase
Review completion, incorrect actions, handoff quality, staff time, and cost per completed request. Re-test changes before expanding scope.
Phase 6 of 6
RELEASE CRITERIA
Measure
Evidence to review
Test unauthorized, duplicate, or unsupported actions against agreed acceptance thresholds.
Measure
Evidence to review
Check that unresolved requests reach a person with the context needed to continue.
Measure
Evidence to review
Compare eligible task completion, staff effort, and operating cost against the baseline.
Note
Targets are agreed with your team and checked against your current baseline during the pilot.
A CONCRETE WAY TO START
Most teams start with a Workflow Assessment. You review the scope, dependencies, acceptance criteria, and proposal before committing to a pilot.
DEFINE THE OPPORTUNITY
A workflow map, integration dependencies, baseline plan, escalation design, and pilot brief. Written scope and deliverables Recommendation to proceed, revise, or stop
Request an assessmentTEST THE WORKFLOW
One workflow and agreed channel, an approved test set, handoff design, evaluation report, and launch recommendation. Acceptance criteria agreed in advance Expansion scoped separately
Discuss a pilotSUPPORT THE ROLLOUT
A monitoring plan, named incident owners, review cadence, and controlled change process. Ownership and reporting agreed in advance Changes evaluated before release
Discuss ongoing operationsEvery stage ends with a written recommendation to proceed, revise, or stop.
Clinical questions, exceptions, and sensitive requests always route to qualified staff.
We work with your existing scheduling and patient-management systems, not around them.
The first conversation is free and carries no commitment.
Paid engagement scope, fees, timelines, and responsibilities are agreed in a written proposal.
INSIGHTS
In 30 minutes we map one workflow, your EHR access and a realistic path to a live pilot.